Return and Exchange Policy
You may return your merchandise for credit to your credit card or you may exchange for another item within 14 days of receipt. Please send as an email to firstname.lastname@example.org quoting ‘RETURNS’ as the subject, repack the item(s) in the box your order was shipped in, or something comparable, and return the package to 7/9/13 LTD.
7/9/13 LTD does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. 7/9/13 LTD will reimburse shipping charges only on items declared defective (up to £10).
Clothing and Accessories:
All items must be unused and include the original packaging
Items must be clean and unwashed with all tags attached – no pet hair, no human hair, no smoke smell. If you plan to return your clothing and/or accessories please keep it clean
Once the item has been worn and/or washed it cannot be returned or exchanged.